While
searching those videos or interesting article on Google, I found this blog
post, from Ahmad Salah, Project Manager and Process Improvement Engineer, in
Egypt (his Blogger profile is here). This kind
of information collection work that is just amazing.
Read
the article if you want to know ITIL V3.What you need to know about ITIL v3
Sometimes
you try to create THE article that contains great resource links on one
particular domain so that if someone ask you questions about it, you just answer "man, the greatest resource list in on my blog" :-). Few weeks ago, I started to collect information related to
ITIL V3, also to try to stay updated about this methodology, as
I do not practice it so often.
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